Introduction to Cookies
Cookies are small text files that our site places on your device when you visit us. They help our systems recognise your browser during a session and carry small pieces of information that make your time on our site more consistent. At mrwin Casino, we use cookies responsibly and only for purposes connected to keeping your account secure and your gameplay running smoothly. This policy explains, in plain terms, what these files do and how you can manage them.
Why We Use Cookies at Our Casino
We rely on cookies mainly to keep your session secure and uninterrupted while you play. When you log in to your mrwin Casino account, a cookie helps our system remember that you are signed in, so you are not asked to re-enter your details every time you move between pages such as the cashier, game lobby, or account settings. This is particularly important during active gameplay, where a dropped session could interrupt a round or a pending transaction.
Cookies also allow us to remember basic preferences you have chosen, such as your preferred language or your display currency, so you do not need to reset these each time you return. This is especially relevant for New Zealand players managing deposits, withdrawals, and bonus activity in NZD, where consistent currency display reduces confusion during banking steps.
Beyond login continuity and preference memory, cookies support the general security of our platform. They help us confirm that requests made during your session, such as submitting a deposit or claiming a welcome offer, genuinely come from your browser and not from an unauthorised source. This is a standard part of how modern online casinos protect player accounts and maintain safe access to real-money features.
We do not use cookies at mrwin Casino for purposes outside these core functions unless a specific feature on our site clearly states otherwise. Our approach is to keep cookie use limited to what is needed for a secure and functional experience.
Types of Cookies We Deploy
We group the cookies used on our site into the following categories:
- Essential or Strictly Necessary Cookies: These support core account functions, including staying logged in while you move between the games lobby, cashier, and account pages. They also help maintain session security during deposits, withdrawals, and bonus activation. Without these cookies, core parts of our site, such as secure login, would not work correctly.
- Functionality Cookies: These remember settings you have chosen, such as your preferred language or currency display, so you do not need to reselect them on every visit. They help create a more consistent experience across sessions.
We only describe cookie categories here that are directly tied to confirmed functions of our platform, such as login continuity, session security, and preference memory. If our use of cookies changes to include additional categories, this policy will be updated to reflect that.
Third-Party Cookies in iGaming
Some elements on our site are delivered through third-party providers, and these providers may place their own cookies as part of running their services. For example, our games lobby includes titles from a wide catalogue of pokies and live casino products, and the providers behind these games may use cookies to make sure a game loads correctly and runs without interruption once you open it.
Similarly, when you make a deposit or request a withdrawal, the payment method you choose, whether that is a card payment, bank transfer, or e-wallet option, may involve its own cookies. These are generally used by the payment provider to help confirm that a transaction request is legitimate and to support fraud prevention checks during processing. We do not control these third-party cookies directly, but we work only with providers whose services are integrated into our cashier and games platform for these functional purposes.
Managing & Deleting Cookies
You can manage your cookie preferences through your browser settings at any time. Most browsers allow you to view, block, or delete cookies stored on your device, either for all sites or for specific ones like ours. Instructions for doing this can usually be found in your browser's privacy or security settings menu.
If you would like to review or adjust how cookies are used during your visits to mrwin Casino, you can use the Manage Cookie Preferences option where available on our site, which lets you review your mrwin Casino cookie settings. Please keep in mind that blocking essential cookies may affect core functions, including your ability to stay logged in, complete a deposit, or move smoothly between pages during a session. If you choose to clear or block cookies, you may need to log in again and reselect any saved preferences, such as language or currency.
Policy Updates & Contact Information
We may update the mrwin Casino cookie policy from time to time to reflect changes in regulation, our platform, or the way cookies are used across our site. Any updates will be reflected on this page, and we encourage players to check back periodically. If you have questions about how we use cookies or would like more detail on our data practices generally, you can reach our support team by email at support@mrwin9-au.com or by phone at +61 455 210 896. We also recommend reading our full Privacy Policy for related information on how player data is handled across our platform.